FAQs
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Simply submit an inquiry via the contact for letting me know what photography session you want and approximate date. I’ll send over the relevant information so we can book in that session. It’s that easy.
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You booking will be secured once 3 things are completed:
1) Invoice is issues and the deposit booking fee is paid
2) Contract is signed
3) You personalised questionnaire is filled in
A confirmation email will then be sent once all 3 are done. If you haven’t received a confirmation email, check your junk/spam and then send me a follow up email.
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You will receive an email that your pictures are ready via Pixieset. This can be accessed at any time.
I highly recommend you download your gallery and save it in two locations (i.e. computer/cloud server and external hard drive). That way you will have a copy of your photos, even if one device/server fails.
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During our consultation, I offer a colour palette guide to help you choose clothing that would look flattering on you and on camera.
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I will only charge travel fees for sessions that require considerable travel outside my area. Since I'm located in the Western Sydney suburbs, I can service most areas of Sydney, the Blue Mountains and Southern Highlands without a travel fee.
Full transparency is given if travel fees apply.
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This is always a great question and each individual and family will have their own reasons for choosing a particular session. Both are great value for money. As a rule of thumb, consider how many people will be your session, how many photos you would like, how your you & your family may feel if under any time crunch.
If you have a larger number of people in your family, want more photos than what is in the Mini Session and/or can easily feel stressed when under a time crunch, I encourage you to opt for the 1 hour session.
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Yes!!
You are able to order prints directly through your gallery. After payment, items will the be delivered to your address of choice.
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Sometime my emails find their way into junk or spam. Check all your inboxes for an email from hello@relisephotography.com
If there’s still no email, send me a follow up email just in case.
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Item description
Website Terms of Use
Relise Photography ABN 87 167 643 400, (“We”, “Our” or “Us”) operates the website at www.relisephotography.com (“Website”). Access to and use of the Website is subject to the following terms.
Consent
By using the Website, you agree to these terms and our Privacy Policy (available on the Website) as may be updated by us from time to time (Terms of Use).
If you do not agree with the Terms of Use, that’s alright, but you must stop accessing and using our Website.
Changes to the Terms of Use
We may amend these Terms of Use from time to time with or without further notice to you and without giving you any explanation or justification for such change. Amendments will be effective immediately upon being published on this Website.
You should check this page regularly to ensure you are aware of our current Terms of Use.
Your continued use of this Website constitutes your acceptance to these Terms, including any amended Terms as and when they are published on this Website.
Who can use the Website
Our Website is for users who are at least 18 years of age and who live in and are using this Website in Australia. If you access our Website from outside Australia, you do so at your own risk and you are responsible for following applicable laws where you access our Website.
Unavailability of Website
Access to this Website is permitted on a temporary basis. We are not liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website for business or operational reasons.
What you must not do on our Website
You may only use this Website for lawful purposes and in accordance with these Terms of Use. You must not misuse this Website and you agree that you will not:
Reproduce, distribute, re-transmit, re-post to any other Website, or “frame” on any other website, the Website or the materials contained in the Website, or link to our Website in a way that damages us or implies that you are associated, affiliated with, endorsed or approved of by us, when we have not agreed to you doing so, or otherwise in a manner that infringes our rights or is contrary to law;
corrupt any data or knowingly send a virus or other disabling features including using trojan horses, or programming routines that may damage our Website;
infringe any other person's proprietary rights;
annoy, harass or defame other users, or send any unsolicited advertising or promotional material, commonly referred to as "spam"; or
attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.
Linked sites
This Website may contain links to other websites (Linked Sites), which are not operated by us. We do not control the Linked Site and we are not responsible for the information on any Linked Site. The existence of a link to other sites does not imply any endorsement by us of the contents of the linked site. You must decide if the Linked Sites are suitable for you.
Linking to this Website
If you wish to establish a link to this Website, you must first seek our approval. If we agree to your proposed link, you must comply with any terms and conditions imposed by us as a condition of such agreement.
User Content
Unless you tell us otherwise, we will assume that any material you post, upload, publish, submit or transmit to us on or via the Website (User Content) is not confidential or proprietary in nature.
This includes any data, reviews, questions, comments, suggestions, ideas, or other information. You allow us to use any User Content that you submit for any purpose without compensation to you, including the right to reproduce, copy, adapt or change the User Content.
Where you submit any material to us, you warrant that you are authorised to provide the material, that the material is not fake, obscene or defamatory, does not infringe any third party intellectual property rights or rights of any person or corporation, and is not unlawful in either Australia or any other country where the material is or will be available electronically to users of this Website.
Licence to Use User Content
By uploading any User Content to the Website, you warrant you are authorised to, and do, grant us a perpetual, non-exclusive and payment-free licence throughout the world to:
(a) reproduce, use, modify, publish, sub-licence to others and otherwise exploit the User Content; and
(b) modify or remove any part of the User Content at any time.
You also consent to the infringement of your moral rights in the User Content.
Limit of liability for User Content
We reserve the right to remove any User Content at any time for any reason including if it breaches these Terms and Conditions.
We are not responsible for any loss you or any third party may suffer as a direct or indirect result of uploading User Content. This includes if we remove any of your User Content from this Website.
Intellectual property
Unless we state otherwise, we own or licence all intellectual property rights on our Website and using our Website does not transfer any of these rights to you.
The Website content is protected by intellectual property laws and treaties around the world. All such rights are reserved by us and our licensors.
You may store, print and display the content supplied solely for your own personal and non-commercial use. You are not allowed to publish or reproduce, in any format, any of the content supplied to you or which appears on this Website, and you may not use any content for any business or commercial purposes unless we agree.
Disclaimers
You use and access our Website at your own risk and acknowledge that the content supplied by this Website is provided on an “as is” and “as available” basis. To the maximum extent allowed by law, we make no representations or warranties about our Website or the content of the Website including:
we make no representation about the accuracy, reliability, adequacy, completeness or timeliness of the content or that it is suitable for any particular purpose;
we cannot guarantee that our Website will be secure; and
we cannot guarantee that access will be uninterrupted, error-free or virus free.
Liability
To the maximum extent permitted by law:
we exclude any liability that may arise due to your use or the use by any third party of our Website or any of its content; and
we are not responsible for any consequential or indirect loss, suffered by you or any third party in connection with the Website or any of its content.
Indemnity
To the maximum extent permitted by law, you must indemnify us for any loss or damage you cause us arising out of or relating to your breach of these Terms of Use or your use of the Website or any applicable laws.
Termination
We may terminate this agreement at any time on notice to you. All disclaimers and limitations of liability will survive termination.
We may terminate access to the Website at any time without giving any explanation or justification for the termination of access, and we have no liability for any costs, losses or damages of any kind arising as a consequence of terminating access to the Website.
Other Terms
We have the right, in our absolute discretion, to amend, remove or vary any page of this Website at any time and without notice.
A term or part of a term of these Terms of Use that is illegal or unenforceable may be severed from the Terms of Use and the remaining terms or parts of the terms under the Terms of Use continue in force.
These Terms of Use are governed by the laws of New South Wales. The parties submit to the non-exclusive jurisdiction of the courts and tribunals of that state.
Questions
For any questions about these Terms of Use, please contact us at:
Relise Photography hello@relisephotography.com
These Terms of Use were last updated on 24th December 2025
Privacy Policy
Our Commitment to Privacy
Relise Photography ABN 87 167 643 400 its subsidiaries and affiliates are committed to managing personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) (Privacy Act).
This document sets out our policies for managing your personal information and is referred to as our Privacy Policy.
In this Privacy Policy, “we” and “us” refers to Relise Photography and “you” refers to any individual about whom we collect personal information.
What information do we collect about you?
We obtain personal information about you when you visit our website and when you contact us.
You may provide us with basic information such as your name, date of birth, phone number, postal address and email address.
We may also collect additional personal information that you provide to us, or authorise us to collect, as part of your interactions and transactions with us.
We may also collect your credit card or bank account details (where you pay for any products or services by credit card, debit card, electronic transfer or direct debit).
If you elect to pay using a third-party platform such as PayPal etc, your purchase will be processed externally by that third party and you should refer to their privacy policies to understand what information they collect and how they treat your personal information.
How do we collect your personal information?
Direct interactions: We collect information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, interact on our social media pages, use a contact form, telephone us or send us an email and when we provide our products or services to you. We may also collect personal information about you from other sources, such as third parties.
Automated technologies or interactions: We use cookies, web analytics tools (including Google Analytics) and similar tracking technologies to track the activity on our Website, for better targeting advertisements and for marketing purposes. Cookies are digital identifiers that are stored on your computer. We may collect certain information such as your device type, browser type, IP address, pages you have accessed on our websites and third-party websites as well as accessing cookies stored on your computer that were created by third parties. It is possible that you may be either directly or indirectly identifiable from this information. To find out how Google Analytics processes your data please refer to their privacy policy here: www.google.com/policies/privacy/partners/.
You can use the settings in your browser to control how your browser deals with cookies. However, in doing so, you may be unable to access certain pages or content on our website.
Why do we collect and use your personal information?
We collect personal information as reasonably necessary to carry out our business, which may include (but is not limited to);
delivery of our products and services;
contacting and communicating with you including responding to queries, complaints and feedback from you;
providing after-sale customer service;
to ensure the proper functioning of our website, our business and operations;
to assist us with marketing, product and service development and research requirements;
to manage our employment or business relationship with you; or
advertising and marketing our products and services.
Who do we disclose your personal information to?
We may disclose personal information to third parties who we engage in order to help run our business or as necessary to provide the service of product that you have requested.
We may from time to time need to disclose personal information where we believe it is necessary to comply with a legal requirement or law.
If there is a change of control in our business (for example a sale of the business) your personal information could be disclosed to a potential purchaser under a confidentiality agreement.
We may share your personal information with related and affiliated companies located in Australia and overseas.
We may use and disclose your personal information for other purposes explained at the time of collection with your consent.
Do we use or disclose your personal information for direct marketing?
When you provide us with your contact details, you give your consent to us using your personal information to provide you with information and to tell you about things which we consider may be of interest to you, including by post, email, SMS, messaging applications and telephone (Direct Marketing Communications).
If at any time you do not wish to receive any further Direct Marketing Communications you may do this at any time by using the “unsubscribe” facility included in the Direct Marketing Communication or by contacting us at the details set out at the end of this document.
If you opt-out of receiving our Direct Marketing Communications, we may still contact you in relation to our ongoing relationship with you.
Do we disclose your personal information overseas?
Any personal information collected and held by us may be disclosed to, and held at, a destination outside Australia.
By submitting your personal information to us, you expressly consent to the disclosure, transfer, storing or processing of your personal information outside of Australia. In providing this consent, you understand and acknowledge that countries outside of Australia do not always have the same privacy protection obligations as Australia in relation to personal information.
You consent to us providing your personal information to recipients outside of Australia even though that recipient is not bound by the Privacy Act, will not be accountable to you or to us for breaches of the Privacy Act and you will not have the redress options available to you under the Privacy Act.
If you do not agree to the transfer of your personal information outside of Australia, please either do not provide us with your personal information or contact us via the details set out at the end of this document.
Can you deal with us anonymously?
Providing us with your personal information is optional and you may be able to remain anonymous or use a pseudonym when interacting with us. However, it may not always be possible for this to occur especially if we are providing you with products or services. We will inform you if you are unable to remain anonymous or use a pseudonym when dealing with us.
How do we hold your information?
We maintain physical, electronic and managerial security to safeguard and secure your personal information.
To the extent permitted by law, we take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed for its purpose of collection.
Links
The website may contain links to third-party websites. We do not have any control over and are not responsible for the content or privacy practices of websites that are linked to our website. You access and use any linked website at your own risk. You should read the privacy policies on any linked website and only access and use the linked websites if you agree to the terms of those privacy policies.
How can you access or seek correction of your personal information?
Please let us know if there are any errors in your personal information and keep us up-to-date with changes to your personal information (such as your name or address). You can request access to any personal information relating to you which we hold. You can also request that we correct information if it is inaccurate or incomplete.
Please contact us via the details set out at the end of this document if you wish to access or correct any personal information we have about you.
What if you have a complaint?
You may contact us at any time if you have any questions or concerns about this Privacy Policy or about the way in which your personal information has been handled using the contact details at the end of this document.
If you are not satisfied with our response to your complaint, you may contact the Office of the Australian Information Commissioner. The Office of the Australian Information Commissioner can be contacted by telephone on 1300 363 992 or by using the contact details on the website www.oaic.gov.au.
How are changes made to this Privacy Policy?
We will review this policy regularly and we may update it from time to time. We recommend that you visit our website regularly to keep up to date with any changes.
How can you contact us?
Our contact details are:
Privacy Officer
Elise Meney
Email:
hello@relisephotography.com
This Privacy Policy was last updated on 24 December 2025